This is the most simple and straight forward book on SPC, easy understand, manufacturing workers or management people all would appreciate the authors ability of making complicate issue simpler and easier to implement. Superior quality comes from smart Statistical Process Control.
"synopsis" may belong to another edition of this title.
Davida M. Amsden is a private consultant/educator in the areas of SPC, total quality systems, just-in-time manufacturing, and participative management.
Howard E. Butler is the owner of Quality Control Services Company. Previously, he worked at General Motors Corporation developing and managing quality management systems.
Robert T. Amsden is an associate professor of decision sciences at the University of Dayton.
"About this title" may belong to another edition of this title.
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