This is the fifth updated edition of Morgan's study and analysis of urban management in America. First issued in 1980, many of the same problems are found to be facing public officials today - fiscal stress, doing more with less, productivity enhancement, privatization, cutback management, retrenchment, and economic development are still very much part of the vernacular of urban management. A few new themes have surfaced - W. Edward Deming's "total quality management" (TQM) and Osborne and Gaebler's "reinventing government" have achieved considerable popularity among elected officials and are considered in this edition. The book is intended as a comprehensive overview of urban management, including the environmental context, service delivery, management processes, and strategic planning and economic development in major US cities.
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David R. Morgan is professor emeritus at the University of Oklahoma where he was the Henry Bellmon Chair of Public Service and professor of political science. He spent five years in local government including service as the first city manager of Yukon, Oklahoma.
Robert E. England is professor of political science at Oklahoma State University. He is the author or coauthor of several books and book chapters. His research has appeared in a number of journals, including the American Political Science Review, American Journal of Political Science, Social Science Quarterly, Journal of Politics, and Public Administration Review.
John P. Pelissero is professor of political science at Loyola University Chicago. He is the editor of Cities, Politics, and Policy: A Comparative Analysis (2003) and the author of numerous articles on cities. His recent research has appeared in the American Journal of Political Science and Urban Affairs Review.
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