Generalist Case Management: A Method of Human Service Delivery - Softcover

Woodside, Marianne R.; McClam, Tricia

Softcover

ISBN 10: 0534348971 ISBN 13: 9780534348977

Publisher: Brooks Cole, 1997

Synopsis

Focusing on the "how to's" of gathering information, writing reports, assessing clients' progress, and seeking out resources as a client advocate, this practical book is designed to help beginning practitioners and practicum students develop the skills they need to coordinate and provide direct services to a variety of populations. Invaluable as an on-the-job reference that beginning helpers can use when confronted with a difficulty or dilemma in managing cases, Woodside and McClam's book focuses on empowering clients to manage their own lives during the case management process, from the intake interview until termination. Important skills, such as writing reports, documenting services, using supervision, and mastering technology, are covered in the final chapter. Ideal for any beginning helper, the book includes real-life vignettes that illustrate the many ways in which the case management process is used in service delivery.

About this title

About the Authors

Marianne Woodside is affiliated with the Human Services, Mental Health Counseling, and Counselor Education programs at the University of Tennessee, Knoxville. She coordinates the Counselor Education Ph.D. program, teaches foundations of counselor education, and supervises practicum and internship. Her primary research interests are international human services, human service education, and case management. Dr. Woodside has served on the editorial boards for JOURNAL OF HUMAN SERVICE EDUCATION and AMERICAN ASSOCIATION FOR COUNSELING AND DEVELOPMENT JOURNAL. Additionally, she served as secretary of the National Organization for Human Services Education. Dr. Woodside has published a wide range of journal articles and has an extensive record of presentations at national and international meetings. Her many awards include the Distinguished Recognition Award from the Council for Standards in Human Service Education (2001) and the Professional Development Research Award from the National Organization for Human Services Education (1999). Proven authors, Dr. Woodside and Dr. McClam also wrote the successful GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY, PROBLEM SOLVING IN THE HELPING PROFESSIONS, and HELPING PROCESS: ASSESSMENT TO TERMINATION.

Tricia McClam is affiliated with the Mental Health Counseling (Master's) and Counselor Education (Ph.D.) programs at the University of Tennessee, Knoxville. She teaches various courses in both programs, including Cross Cultural Counseling, Formal Measurement, and Case Management. Her research broadly deals with case management in human service delivery, professional development, and international human services. Dr. McClam is associate editor of International Education and past co-editor of Human Service Education, both refereed journals. Included among her professional awards are the Helen B. Watson Outstanding Faculty Research Award in the College of Education (1998), a Certificate of Appreciation from the Council for Standards in Human Service Education (2001), and the Miriam Clubok Award from the National Organization for Human Service Education (2003). With Marianne Woodside, Dr. McClam is co-author of GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY, PROBLEM SOLVING IN THE HELPING PROFESSIONS, and HELPING PROCESS: ASSESSMENT TO TERMINATION.

Edition details

• Publisher: Brooks Cole
• Publication date: 1997
• Language: English
• ISBN 10: 0534348971
• ISBN 13: 9780534348977
• Binding: Paperback
• Edition number: 1
• Number of pages: 373