In his new edition of their best-seller, Richard K. James and Burl E. Gilliland present the latest research, theories, and techniques of this rapidly evolving field, along with case material based on real crisis situations. This unique combination gives students the skills and strategies they need to take crisis intervention theory and technique out of the classroom and onto the street. A six-step model gives students and practitioners a systematic way of dealing with people in crisis (Defining the Problem, Ensuring Client Safety, Providing Support, Examining Alternatives, Making Plans, and Obtaining Commitment). Throughout the book, this model is applied to many different crisis situations, such as suicide domestic loss, sexual assault, addiction, posttraumatic stress disorder, and school violence.
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Richard "Dick" James is a Crader Professor of Counseling at the University of Memphis. He is a licensed psychologist and licensed professional counselor. He also is a Nationally Certified School Counselor. He is currently coordinator of psychological assessment at the University of Memphis Center for Rehabilitation and teaches graduate classes in crisis intervention, theories of counseling, and school counseling at the University of Memphis. He trains police officers for crisis intervention with the mentally ill and consults on crisis intervention planning and techniques with schools, agencies, and businesses.
"This book is particularly helpful because 1) it includes exercises for skill building, and 2) the sections are brief, concise, and use bold, frequent headings that keep the reader interested.... As a teaching tool, it is especially effective due to its language, structure, and use of practical exercises and applied thinking. Each chapter incorporates current research and a substantial set of reference documents to support chapter content."
"The best out there.... I appreciate the tone of the book in its respect for the complexity of human suffering and efforts to relieve suffering in times of crisis."
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