A well-respected entry in the field, the authors balance theory and processes with skill development. The authors are active in the field, giving presentations and speeches at the regional and national level.
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John F. Cragan is Distinguished Professor and Assistant Chair in the Communication and Journalism Department at the University of St. Thomas, St. Paul, MN, and Professor Emeritus in the School of Communication at Illinois State University, Normal, IL. He has published extensively in the areas of small group, organizational, and applied communication and has co-authored several books and scores of articles. In addition, he has consulted for numerous public and private organizations, including State Farm, 3M, and the Illinois Fire Chiefs Association.
David W. Wright was Professor Emeritus in the School of Communication, Illinois State University, Normal, IL. He published extensively in the areas of small group and organizational communication and consulted for GTE and the Detroit Police Department.
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