Items related to Resolving Problems and Conflicts (Communication 2000)
Synopsis
Focusing on strategy for resolving differences by understanding the points of view of coworkers, Resolving Problems and Conflicts develops and improves upon the ability to listen well, prevent unnecessary conflict, and negotiate fair solutions. The workshops provided give instruction on how to understand different perceptions, strive for fairness, use strategies for making difficult decisions, ease tensions, and understand discipline policies. The CD-ROM component enhances the impact of the workshops so users can complete a variety of exercises on the computer and use the Internet to conduct further research.
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Review
1. Looking at Both Sides, 2. Problem Solving and Decision Making, 3. Listen!, 4. Preventing Conflicts, 5. Negotiating a Solution, 6. Reaching for Fairness, 7. Your Role as a Peacemaker, 8. Negotiating at a Distance, 9. The Boiling Point, 10. Company Policy and Problem Solving, Field Study Project
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Resolving Problems and Conflicts (Communication 2000)
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
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Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Seller Inventory # OTV.0538433272.G