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Book by Earl Naumann, et.al
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Customer Satisfaction Measurement and Management: Using the Voice of the Customer
Seller: HPB-Ruby, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
hardcover. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_440205498
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Customer Satisfaction Measurement and Management: Using the Voice of the Customer
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
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Hardcover. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0538844396I2N00
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Customer Satisfaction Measurement and Management : Using the Voice of the Customer
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP63089269
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Customer Satisfaction Measurement and Management: Using the Voice of the Cust.
Seller: Basement Seller 101, Cincinnati, OH, U.S.A.
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Hardcover. Condition: As New. Seller Inventory # 170216026
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Customer Satisfaction Measurement and Management: Using The Voice Of the Customer
Published by
Van Nostrand Reinhold, Cincinnati, OH., 1995
ISBN 10: 0538844396
ISBN 13: 9780538844390
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Hardcover
Seller: a2zbooks, Burgin, KY, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. Dust Jacket Condition: Very Good. Edition Unstated. All the books pages appear to be clean. Light shelf wear to the books cover. Binding is still in good condition. Book comes with a Floppy Disk. Size: 9.8 in x 7 in x 1.5 in. 457 pp. Quantity Available: 1. Shipped Weight: Under 1 kilo. Category: Business, Finance & Marketing; Psychology & Psychiatry. ISBN: 0538844396. ISBN/EAN: 9780538844390. Pictures of this item not already displayed here available upon request. Inventory No: 1561005483. Seller Inventory # 1561005483
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Customer Satisfaction Measurement and Management: Using the Voice of the Customer. with disk
Seller: Bingo Used Books, Vancouver, WA, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: Very Good. Dust Jacket Condition: Near Fine. Hardback in very good condition with a near fine dust jacket. book has slight wave to it. Seller Inventory # 176586
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Customer Satisfaction Measurement and Management: Using the Voice of the Customer
Published by
Thomson Executive Press / A Division of South-Western College Publishing, Cincinnati OH, 1995
ISBN 10: 0538844396
ISBN 13: 9780538844390
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Hardcover
Seller: Beautiful Tomes, Moscow, ID, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good+. Dust Jacket Condition: Very Good-. First Edition, First Printing. Black and red covers with gold printing. Red, white, and purple illustrated dust jacket with black, orange, and red printing; top edge is a little rough; price intact. Previous owner's info on front endpaper. 457 pp. including index; clean, unmarked. Back endpaper has a pocket containing a "CorporatePulse" disk, which "can support your entire customer surveying process, from survey creation to administration to analysis and reporting.". Seller Inventory # 004789
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Customer Satisfaction Measurement and Management: Using the Voice of the Customer
Seller: WeBuyBooks, Rossendale, LANCS, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Most items will be dispatched the same or the next working day. A copy that has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # wbs8782322015
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Customer Satisfaction Measurement and Management: Using the Voice of the Customer
Seller: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDBusiness Strategy; Good hard cover with dust jacket, tips bumped, nicked, and prompt shipping with tracking. Seller Inventory # Bing679psd121