A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio
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Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 53060199-6
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Condition: Good. Ships from the UK. Used book that is in clean, average condition without any missing pages. Seller Inventory # 55104123-20
Quantity: 2 available
Seller: Sapphire Books, Peterborough, CAMBS, United Kingdom
Soft cover. Condition: As New. No Jacket. 1st Edition. Published In 1993 : 1st. Paperback Edition : Gower Publishing : Hard Edition To Find In This Condition : Very Light Face Rubbing : Otherwise , As New Throughout : Very Crisp & Tight , With No Inscriptions : Good Solid Binding With Bright Clear Text & Illustrations : Overall , A Very Nice Book : Seller Inventory # 8 - 8883
Quantity: 1 available