More and more companies are considering adopting BS5750 (ISO9000) as they realise that failure to gain registration to BS5750 could mean the loss of existing customers and difficulty in securing new ones. This imperative exists regardless of the size of the firm or the type of industry. Understanding BS5750 is written in plain language and is aimed at those with little or no knowledge of the subject. It is the most comprehensive book of its kind available and gives objective comment and advice on all the key aspects.
The book also provides a comprehensive directory of hundreds of names giving full information on who can provide practical assistance, what subsidies are available , details of all the UK certification bodies, further reading, and a glossary of terms.
Sections have been compiled examining the subject from the viewpoint of manufacturers, service organisations, the public sector, and the professions. Other quality standards are also dealt with in considerable detail, including TQM, BS7750 and Tickit. The book is ideal for anyone in business requiring one comprehensive introduction to quality systems.
"synopsis" may belong to another edition of this title.
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