George Blair and Sandy Meadows - themselves battle-hardened veterans of the change process - take a refreshingly different approach to most of the new books, videos, seminars and gurus emerging to tell managers how to cope with change. They encourage the reader to start from the reality of his or her own organization and have the courage to design the programme that will work in real life.
Drawing both on proven systems and their own extensive experience, they chart the way forward from strategy to implementation. With the aid of checklists, illustrations and case studies, they show how to diagnose existing problems, how to construct the appropriate plans and how to deal with the politics. They examine the various options, including empowerment, TQM and re-engineering, set out the criteria for selecting the best mix for your own circumstances and then explain the techniques involved in implementation. Unlike many other books on change, they pay due attention to the need for a reward strategy to support the aims of the change programme.
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