Items related to Horizontal Management: Beyond Total Customer Satisfaction

Horizontal Management: Beyond Total Customer Satisfaction - Softcover

Denton, D.Keith

 
9780585121734: Horizontal Management: Beyond Total Customer Satisfaction
Softcover
ISBN 10: 0585121737 ISBN 13: 9780585121734
Publisher: Rowman & Littlefield Publishers, 2000
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9780669269369: Horizontal Management

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ISBN 10:  0669269360 ISBN 13:  9780669269369
Publisher: Lexington Books, 1998
Hardcover

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