How to Mediate Like a Pro: 42 Rules for Mediating Disputes - Softcover

Greenwood, Mary

Softcover

ISBN 10: 0595469620 ISBN 13: 9780595469628

Publisher: iUniverse, 2008

Synopsis

For over twenty-five years, Author Mary Greenwood has been resolving disputes in her professional career as an Attorney, Mediator, Human Resources Director, Union Negotiator, and Labor Arbitrator. Her book How to Negotiate Like a Pro, Which has won six book awards, was based on her experience as a Union Negotiator. The sequel How to Mediate Like a Pro is based on her experience as a Mediator in over 7000 cases.Greenwood noticed that there were certain Rules or characteristics of The cases that settled that were not present in the cases that did not settle. Among those Rules you will find the following: Be A Devil's Advocate You Can Mediate With A LunaticEveryone Makes MistakesLet The Parties Tell Their StoryKnow When To FoldGreenwood lists each Rule and Script and offers a concise explanation on how and when to use it in Mediation. How to Mediate Like a Pro presents strategies and practical tips for the Mediation process. It will give you insight on how to deal with difficult parties, how to break an impasse and how to close the deal. After you read this book, you will be able to Mediate Like A Pro.

About this title

About the Author

Mary Greenwood is an Attorney, Mediator, and Author of the award-winning book, How to Negotiate like a Pro: 41 Rules for Resolving Disputes. She has mediated over 7000 cases. She has a BA and MA in English, a Law Degree and an LL.M. in Labor Law. Greenwood lives in Miami Beach, Florida.Visit www.Marygreenwood.comEmail: Howtomediate@aol.com

Review

Mary Greenwood,  How to Mediate Like a Pro, 42 Rules for Mediating Disputes

Reviewed by Cherie Fisher for Reader Views 
Author Mary Greenwood does it again with "How to Mediate Like a Pro: 42 Rules for Mediating Disputes."   This follows her book "How to Negotiate Like a Pro," which has now won 9 awards and this new one is just as impressive.  It is a great book for anyone who works in mediation, is thinking about becoming a mediator or to use in a classroom when training mediators.  The advice is simple, straight-to-the-point and effective.
There are only 55 pages in this book, but they are full of valuable information on mediation.  My only experience with mediation was with my divorce and, after reading this book, I realized that the mediator was following a process.  The mediator helped us make a very painful process short, effective and less expensive.
The author starts the book by defining what mediation is.  Then she compares the differences between a negotiation and mediation.  In chapter two she explains the role of the mediator and begins the 42 rules of mediation.  The 42 rules include:  setting ground rules, not showing emotion, letting the parties tell their story, being neutral and not having any bias, not letting the parties get bogged down, being the devil's advocate and follow up.  There are many other rules besides what I mentioned and they cover the topic from A-Z.
Following the chapters are several appendices with mediator's opening statement, glossary terms, what makes a good mediator and resources.   They are great references that are set up to be easily referred to.  The resources also include what is available in every state.
I thought that this is a great book, straight-to-the-point and simple.  I definitely walked away with good knowledge about what a mediator is supposed to do.  I highly recommend "How to Mediate Like a Pro" for anyone who is a mediator or thinking about becoming a mediator.

About this edition

• Publisher: iUniverse
• Publication date: 2008
• ISBN 10: 0595469620
• ISBN 13: 9780595469628
• Binding: Paperback
• Number of pages: 102