Items related to RT Essentials: Managing Your Team and Projects with...
Synopsis
In a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do.
This is where a ticketing system comes in. A ticketing system allows you to check the status of various tasks: when they were requested, who requested them and...
About the Author
Jesse Vincent is the author of RT and the founder of Best Practical Solutions, LLC, a company dedicated to open source tools to help people and organizations keep track of what needs doing, when it gets done, and who does it. Before founding Best Practical, Jesse worked as the systems lead for a now-defunct dotcom and a software designer at Microsoft.
Robert Spier is a software engineer who...
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- PublisherO'Reilly Media
- Publication date2005
- ISBN 10 0596006683
- ISBN 13 9780596006686
- BindingPaperback
- LanguageEnglish
- Edition number1
- Number of pages216
- Rating
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O'Reilly Media, Incorporated, 2005
ISBN 10: 0596006683
ISBN 13: 9780596006686
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