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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life - Hardcover
Synopsis
What can you learn from a mouse? When that mouse has been delighting and entertaining hundreds of millions of people for decades - it turns out there is plenty to learn. Dennis Snow's Lessons From the Mouse provides ten no-nonsense, practical principles that anyone, anywhere can apply. He entertains while he educates with chapters like 'What Time is the 3:00 Parade?' Is Not a Stupid Question.The mouse is very candid here - no Disney pixie dust blinds the reader. Backstage snafus, onstage errors, and occasional chaos emerge in all their drama, humor, or irony. At its heart, though, Lessons From the Mouse presents ten lessons that guide readers in applying excellence in their own organizations, careers, and lives. Whether being used as a tool for increased organizational effectiveness or a pocket guide for the college grad or new entrepreneur, Lessons From the Mouse offers timeless, straightforward advice.
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From the Author
Dennis Snow spent twenty-years working for the mouse at Walt Disney World. Starting his career at 20,000 Leagues Under the Sea, moving into managing various operating areas. He taught corporate philosophy and business practices at Disney University. Now a full-time speaker, trainer, consultant and author, Dennis helps organizations achieve goals in the areas of customer service, employee engagement, and leadership.
Review
Dennis Snow has built a better mousetrap, capturing the best ideas from his years with Walt Disney World and sharing them with anyone interested in improving his or her organization or career. By mastering his simple Lessons From the Mouse, any company and any employee can become well known for extraordinary customer service. --Ed Yingling, President and CEO, American Bankers Association
The principles outlined in Lessons From the Mouse, while based upon Dennis' experience at Walt Disney World, translate to any organization and any individual within an organization. Cummins is successfully applying these principles globally to create great experiences for customers and to enable every employee to have a clear line of sight to the customer. --Joe Loughrey, President and Chief Operating Officer, Cummins Inc.
What makes Lessons from the Mouse so valuable is that Dennis Snow writes from a front line, customer contact perspective. There's no wasted space in this book. Every page has ideas ready to put to work for you or your organization. Lessons from the Mouse is engaging, entertaining, and of great practical value. This is a winner! --Joe Calloway, Author, Work Like You're Showing Off
"About this title" may belong to another edition of this title.
- PublisherSnow & Associates, Inc.
- Publication date2010
- ISBN 10 0615372414
- ISBN 13 9780615372419
- BindingHardcover
- LanguageEnglish
- Edition number1
- Number of pages156
- Rating
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Lessons from the Mouse A Guide
Published by
Snow & Associates, Inc., 2010
ISBN 10: 0615372414
ISBN 13: 9780615372419
Used
Hardcover
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Lessons from the Mouse A Guide
Published by
Snow & Associates, Inc., 2010
ISBN 10: 0615372414
ISBN 13: 9780615372419
Used
Hardcover
Seller: SecondSale, Montgomery, IL, U.S.A.
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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life
Published by
Snow & Associates, Inc., 2010
ISBN 10: 0615372414
ISBN 13: 9780615372419
Used
Hardcover
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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life
Published by
Snow & Associates, Inc., 2010
ISBN 10: 0615372414
ISBN 13: 9780615372419
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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life
Published by
Snow & Associates, Inc., 2010
ISBN 10: 0615372414
ISBN 13: 9780615372419
Used
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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life
Published by
Snow & Associates, Inc., 2010
ISBN 10: 0615372414
ISBN 13: 9780615372419
Used
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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life
Published by
Snow & Associates, Inc., 2010
ISBN 10: 0615372414
ISBN 13: 9780615372419
Used
Hardcover
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hardcover. Condition: VeryGood. A well-cared-for item that has seen limited use but remains in great condition. The item is complete, unmarked, and undamaged, but may show some limited signs of wear. Item works perfectly. Pages are intact and not marred by notes or highlighting. The spine is undamaged. Seller Inventory # 4BQM2A0013H6_ns
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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life
Published by
Snow & Associates, Inc., 2010
ISBN 10: 0615372414
ISBN 13: 9780615372419
Used
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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life
Published by
Snow & Associates, Inc., 2010
ISBN 10: 0615372414
ISBN 13: 9780615372419
Used
Hardcover
Seller: Books for Life, LAUREL, MD, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. Book is in good condition. Minimal signs of wear. It May have markings or highlights, but kept to only a few pages. May not come with supplemental materials if applicable. Seller Inventory # LFM.60Y9
Quantity: 1 available
Stock Image
Lessons from the Mouse: A Guide for Applying Disney Worlds Secrets of Success to Your Organization, Your Career, and Your Life
Published by
Snow & Associates, Inc., 2010
ISBN 10: 0615372414
ISBN 13: 9780615372419
Used
Hardcover
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Condition: Good. This item is in overall good condition. Covers and dust jackets are intact but may have minor wear including slight curls or bends to corners as well as cosmetic blemishes including stickers. Pages are intact but may have minor highlighting/ writing. Binding is intact; however, spine may have slight wear overall. Digital codes may not be included and have not been tested to be redeemable and/or active. Minor shelf wear overall. Please note that all items are donated goods and are in used condition. Orders shipped Monday through Friday! Your purchase helps put people to work and learn life skills to reach their full potential. Orders shipped Monday through Friday. Your purchase helps put people to work and learn life skills to reach their full potential. Thank you! Seller Inventory # 466OE30042W6
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