The history of implementing ERP systems has shown that leaving the fate of your Enterprise Resource Planning project in the hands of software consultants and vendors may only create a false sense of security. Regardless of all the right intentions, software consultants are not all-knowing, have a limited ability to control the keys to project success, and are often the beneficiaries of cost overruns. When it comes to software vendors, their sales people will be long gone when it comes time to go-live with the new system.
This book presents comprehensive strategies and techniques that enable organizations to take charge of their Enterprise Resource Planning projects to drive success. It is a guide to making informed decisions during each project phase. It contains many tips to select ERP software, establish a realistic schedule and budget, manage service providers, streamline business processes, transfer software knowledge, properly test the system, and evaluate system cutover strategies.
Successful ERP is not about becoming a technology guru, mastering project planning software or hiring more consultants. Success comes from education and knowledge that your senior management and your project team can understand and embrace.
The book was previously a No. 1 New Release on Amazon.com in its respective categories, and recently named the No. 1 book for ERP Project Managers by Book Authority.
This edition updated: Jan 2026
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Steven Phillips is an ERP professional with over twenty-seven years of implementation experience as a software consultant and a practitioner within industry. His background includes senior management education, software selection, project management, application consulting, process redesign, systems design, testing, training, and post go-live support. This extensive knowledge is coupled with a rare combination of functional experience in operations management, IT management, and business re-engineering. His industry experiences include manufacturing, distribution, business services, and the public sector. Steve has a degree in Production & Operations Management with advanced studies in Industrial Management. Previously certified by the American Production and Inventory Control Society, he has written articles appearing in APICS publications.
While there is better ERP software and new technology, the ERP industry continues with the same implementation approaches with the same disappointing outcomes. The good news is a high percentage of cost overruns, software disappointments, and go-live disasters are avoidable.
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