How To Build Your Business Using the Phone...Effectively! - Softcover

Black, Sandra "Sam"

 
9780615661056: How To Build Your Business Using the Phone...Effectively!

Synopsis

An entrepreneur's guide to developing effective telephone customer service or business development activities. Includes tips on hiring the right employees, training them, creating effective job aids and managing the staff who are receiving or making the calls. Or, effective guidelines for executing the calls on your own!

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