Synopsis
This book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry.
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About the Author
Fred Beisse teaches Computer Information Technology at Lane Community College in Eugene, Oregon, where he has designed and led courses in user support, information analysis and visualization, project management, and geographical information systems. Beisse builds on more than 30 years of experience in computer management positions, where he has been responsible for end-user support, computer services, computer facilities planning, and operations management.
"About this title" may belong to another edition of this title.
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A Guide to Computer User Support for Help Desk & Support Specialists, Second Edition
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A Guide to Computer User Support for Help Desk & Support Specialists, Second Edition
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A Guide to Computer User Support
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Course Technology Inc 15/04/2001, 2001
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ISBN 13: 9780619033637
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A Guide to Computer User Support for Help Desk and Support Specialists 2nd
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