This Lab Manual is designed to accompany the A+ Guide to Software, Second Edition and provides additional hands-on practice need to succeed in industry. This Lab Manual is also an excellent resource to use to prepare for CompTIA's 2003 A+ OS Technologies certification exam.
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Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.
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