Written by best-selling author and instructor Jean Andrews, this edition maps fully to CompTIA's new 2006 A+ Exam objectives. This full-color guide is designed to be the most complete, step-by-step book available for learning the fundamentals of supporting and troubleshooting computer hardware and software. Video clips are available on the accompanying CD so readers can watch the author bring concepts and technical topics to life via live demonstrations.
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Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.Review:
1. Introducing Hardware 2. Introducing Operating Systems 3. PC Repair Fundamentals 4. Form Factors and Power Supplies 5. Processors anc Chipsets 6. Motherboards 7. Upgrading Memory 8. Hard Drives 9. Installing and Supporting I/O Devices 10. Multimedia Devices and Mass Storage 11. Installing Windows 2000/XP 12. Maintaining Windows 2000/XP 13. Supporting Windows 2000/XP Users and Their Data 14. Troubleshooting Windows 2000/XP Startup 15. Windows 9x/ME Commands and Startup Disk 16. Supporting Windows 9x/ME 17. PCs on a Network 18. PCs on the Internet 19. Securing your PC and LAN 20. Notebooks, Table PCs, and PDAs 21. Supporting Printers and Scanners 22. The Professional PC Technician Appendices A.How an OS Uses System Resources B.Electricity and Multimeters C.Supporting SCSI and Legacy Devices D.Disassembling a Notebook E.Introducing Linux F.Introducing the Mac OS G.Supporting Windows NT Workstation H.CompTIA List of Acronyms.
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