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Health Service Quality: An Introdiction to Quality Methods for Health Services - Softcover

 
9780632032792: Health Service Quality: An Introdiction to Quality Methods for Health Services

Synopsis

This book describes how health service staff and managers can apply quality methods to the special circumstances of health services, and tackle the many conflicting demands on these services in the 1990s. It is based on applied research into quality methods in a range of public and commercial services, and explains the theory and the practice of the "service quality revolution."

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This book describes how healh service staff and managers can apply quality methods to the special circumstances of health services, and tackle the many conflicting demands on these services in the 1990s. It is based on applied research into quality methods in a range of public and commercial services, and explains the theory nd the practice of the "service quality revolution".

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Ovretveit, John
Published by Wiley-Blackwell, 1992
ISBN 10: 0632032790 ISBN 13: 9780632032792
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Ovretveit, John
ISBN 10: 0632032790 ISBN 13: 9780632032792
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Condition: Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Seller Inventory # 50140719-20

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John Ovretveit
Published by Wileyâ"Blackwell 10/12/1991, 1991
ISBN 10: 0632032790 ISBN 13: 9780632032792
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Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780632032792

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Ovretveit, J and Townsend, C
Published by Blackwell Science, 1992
ISBN 10: 0632032790 ISBN 13: 9780632032792
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Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:9780632032792. Seller Inventory # 9433769

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John Ovretveit
Published by Wileyâ"Blackwell 10/12/1991, 1991
ISBN 10: 0632032790 ISBN 13: 9780632032792
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Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780632032792

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Ovretveit, John
Published by Wileyâ"Blackwell, 1991
ISBN 10: 0632032790 ISBN 13: 9780632032792
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paperback. Condition: Good. Ex-library book, usual marking. Clean copy in good condition. Quick dispatch from UK seller. Seller Inventory # mon0000455820

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