Items related to Foundations of Service Level Management
Synopsis
Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management.
Additional resources for this title can be found at: http://www.enterprisemanagement.com/IT_Mgmt_Solutions/
"synopsis" may belong to another edition of this title.
About the Author
Wayne Morris is the vice president at BMC Software, Inc. He speaks regularly at industry trade shows and conferences including Uniforum, Networld+Interop, DB Expo, Enterprise Management Summit and Computer Measurement Group. In addition, Morris is frequently asked to comment in major trade press articles on application management and his papers have been published in the USA, Europe and Australia.
"About this title" may belong to another edition of this title.
- PublisherSams Publishing
- Publication date2000
- ISBN 10 0672317435
- ISBN 13 9780672317439
- BindingPaperback
- LanguageEnglish
- Number of pages272
- Rating
Search results for Foundations of Service Level Management
Stock Image
Foundations of Service Level Management
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00068236071
Quantity: 2 available
Stock Image
Foundations of Service Level Management
Published by
Pearson Education, Limited, 2000
ISBN 10: 0672317435
ISBN 13: 9780672317439
Used
Softcover
First Edition
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. 1st. Used book that is in clean, average condition without any missing pages. Seller Inventory # 2410334-6
Quantity: 1 available
Stock Image
Foundations of Service Level Management
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.9. Seller Inventory # G0672317435I3N00
Quantity: 1 available
Stock Image
Foundations of Service Level Management
Seller: Seattle Goodwill, Seattle, WA, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Good. May have some shelf-wear due to normal use. Your purchase funds free job training and education in the greater Seattle area. Thank you for supporting Goodwill's nonprofit mission! Seller Inventory # 0KVOTW00D43H_ns
Quantity: 1 available
Stock Image
Foundations of Service Level Management
Published by
Pearson Education, Limited, 2000
ISBN 10: 0672317435
ISBN 13: 9780672317439
Used
Softcover
First Edition
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. 1st. Ships from the UK. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 11113724-75
Quantity: 1 available
Stock Image
Foundations of Service Level Management
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9780672317439. Seller Inventory # 9360749
Quantity: 1 available
Stock Image
Foundations of Service Level Management
Seller: BennettBooksLtd, North Las Vegas, NV, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: New. In shrink wrap. Looks like an interesting title! Seller Inventory # Q-0672317435
Quantity: 1 available
Stock Image
STURM: FOUNDATIONS OF SERVICE LEVEL MANAGEMENT 1ED
Seller: OM Books, Sevilla, SE, Spain
Seller rating 5 out of 5 stars
Condition: usado - bueno. Seller Inventory # 9780672317439
Quantity: 1 available