Softcover

ISBN 10: 0679770380 ISBN 13: 9780679770381

Publisher: Random House Reference, 1996

In this completely revised and updated second edition, the highly praised PSI® Complete Office Handbook offers step-by-step guidance to help you succeed in today's complex, electronic office. Written by a team of business specialists, this is the official handbook produced under the sponsorship and direct supervision of the leading professional organization in the secretarial field: Professional Secretaries International® -- The Association for Office Professionals™.

From the Publisher:

"This guide is my proven resource!"
--Kay Enlow, CPS, Hallmark Cards, Inc.

"This book is a MUST for every executive assistant."
-- Chris Jackel, Paul Revere Insurance

"The inclusion of so much information about the newest in technology ... [makes this] an important tool for every office."
--Gerri Kozlowski, CPS, Federal Reserve Bank of NY, Buffalo Branch

About the Author:

Susan Jaderstrom is a writer living in Petaluma, California.  Leonard Kruk is a business writer and educator living in Grand Rapids, Michigan.  Joanne Miller teaches business communication at Hartnell College in Salinas, California.  Susan Fenner is PSI's Manager of Education and Professional Development.