This text covers the skills and theory related to interpersonal, small group and public communication in business and professional settings. This sixth edition covers: technological applications; leadership; managing diversity; globalization; re-engineering; and quality and empowerment.
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Titles of related interest also available from Waveland Press: Allen, Difference Matters: Communicating Social Identity (ISBN 1577663047) and Cheney et al., Organizational Communication in an Age of Globalization: Issues, Reflections, Practices (ISBN 1577662717).
Andrews & Baird got it right! Very insightful book. Students get an inside view of communicating effectively in the business and professional world. Students who want to be prepared when they enter their careers need this book! --Kelly Brennan, Clackamas Community College
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