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The Agenda : What Every Business Must Do to Dominate the Decade - Softcover

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Synopsis

In Search of Excellence set the management programme for the 1980s. Michael Hammer's Reengineering the Corporation set the standard for the 1990s. Now The Agenda does the same for the 2000s: it is the essential handbook for 21st-century business. It's time for business to get serious again. The 90s are over, and so are the ideas that came to the fore at the end of the decade: that the Internet changes everything, that entrepreneurship is the answer, that success is easy. Tough times - that is, normal times - are back. Money is tight, competition is intense and customers are more demanding than ever. The Agenda offers no silver bullets or empty slogans. Its principles are neither theoretical nor abstract: they concentrate on the nuts and bolts of an enterprise that determine how well a company performs. The Agenda offers serious ideas for serious people, concrete guidelines that show managers how to rethink every aspect of a business and reshape it for the imperatives of the customer economy. Any company - large or small, manufacturing or service, high tech or low tech - can apply these principles.

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About the Author

Dr Michael Hammer is one of the world's foremost business thinkers. He is the originator of both reengineering and the process enterprise, ideas that have transformed the business world. He is the founder of Hammer and Company, a management education forum that includes companies from almost every industry as clients. Dr Hammer was formerly a professor of computer science at MIT and he is a founder and director of several high technology firms.

Review

'An impressive list of America's top CEOs has been gushing with praise about the book, and forward thinkers in the software and management business are using it to find direction and insight in this messy, complicated... world.' Infoconomist

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  • PublisherRandom House Business Books
  • Publication date1768
  • ISBN 10 071261463X
  • ISBN 13 9780712614634
  • BindingPaperback
  • LanguageEnglish
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Hammer, Michael
Published by Arrow Books Ltd, 1768
ISBN 10: 071261463X ISBN 13: 9780712614634
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Michael Hammer
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Published by Random House Business Books, 1768
ISBN 10: 071261463X ISBN 13: 9780712614634
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Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780712614634

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