Synopsis
Zapp! is a modern-day fable that explores the concept of empowerment in easily recognizable and applicable terms. It details what managers and organizations must do to create and maintain an empowered work force - dedicated to constant improvement in terms of quality, output, sales and customer satisfaction. Most managers know that revitalization in their companies must occur from the ground up. But how can they get that message to employees without applying the kind of pressure that makes them even less productive? Much more accessible than other works on parpicitative management, Zapp! shows managers how to encourage responsibility, acknowledgement, and creativity so that employees feel they "own" their jobs. With hands-on examples, Zapp! shows readers the basics that allow them to use this principle in every situation, from large meetings to one-on-one conversations to formal evaluations, and really get results. Zapp! has been inspiring managers worldwide for more than a decade, selling 4 1/2 million copies in 10 languages.
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From the Inside Flap
Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.
About the Author
Dr William C. Byham is President and founder of Development Dimensions International (DDI), a world-leader in human resource training and development. An internationally-known educator, consultant and trainer, Dr Byham has authored more than 100 articles, papers and books.
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Zapp! : The Lightning of Empowerment
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Zapp! The Lightning Of Empowerment: revised Edition
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Zapp! The Lightning Of Empowerment: revised Edition
Published by
Random House Business 07/01/1999, 1999
ISBN 10: 0712680357
ISBN 13: 9780712680356
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Zapp! The Lightning Of Empowerment: revised Edition
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ISBN 10: 0712680357
ISBN 13: 9780712680356
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Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
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Paperback. Condition: Very Good. Zapp! is a modern-day fable that explores the concept of empowerment in easily recognizable and applicable terms. It details what managers and organizations must do to create and maintain an empowered work force - dedicated to constant improvement in terms of quality, output, sales and customer satisfaction. Most managers know that revitalization in their companies must occur from the ground up. But how can they get that message to employees without applying the kind of pressure that makes them even less productive? Much more accessible than other works on parpicitative management, Zapp! shows managers how to encourage responsibility, acknowledgement, and creativity so that employees feel they "own" their jobs. With hands-on examples, Zapp! shows readers the basics that allow them to use this principle in every situation, from large meetings to one-on-one conversations to formal evaluations, and really get results. Zapp! has been inspiring managers worldwide for more than a decade, selling 4 1/2 million copies in 10 languages. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001303827
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Zapp! The Lightning Of Empowerment: revised Edition
Published by
Random House Business 07/01/1999, 1999
ISBN 10: 0712680357
ISBN 13: 9780712680356
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Hardcover. Condition: Good. Dust Jacket Condition: Good. 2nd Edition. 2nd Edition, Comes with Dust Jacket, which is in good condition, it's a brilliant book outlining the basic principles of empowerment for individuals and organisations. The book is in good condition and is the revised edition. Seller Inventory # 23
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