All new terms and concepts explained in plain EnglishScreen images and illustrations guide the student step-by-step through exercisesExplanations, examples and exercises based on real-life tasksShort-cuts and tips drawn from the real-world experience of computer professionalsClear statement of learning objectives and summary of critical information in each chapterEasy-to-follow exercises throughoutReaders can download a comprehensive range of exercise materials and sample files.
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Sharon Murphy is a technical writer with many years' experience in the development of software-related training materials and documentation. She has created materials for one of the world's leading e-learning companies, and has extensive training and tutoring experience. Paul Holden is Chairman of ECDL Ireland and Managing Director of Redacteurs Limited, a company that specialises in information design and documentation. He is a Chartered Engineer and a Fellow of the Irish Computer Society. He is a former member of the Irish Council for Science, Technology and Innovation.
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