Revised and updated, the sixth edition of this comprehensive resource focuses on respectful interactions in a health care setting. Emphasizing effective communication with clients and patients, examples and scenarios are specifically relevant to health professionals. Content includes information and strategies for patients of all ages -- as well as abusive, depressed, and impaired patients.
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Ruth B. Purtilo, PhD, FAPTA, Director, Center for Health Policy and Ethics, Dr. C.C. and Mabel L. Criss Professor of Physical Therapy, School of Pharmacy and Allied Health Professions, Omaha, NE; and Amy M. Haddad, PhD, RN, Professor, Center for Health Policy and Ethics; Professor, Department of Pharmaceutical and Administrative Sciences, School of Allied Health Professions, Omaha, NE
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