E-Government 2001 provides in-depth case studies of the 'state' of e-government today. The book chronicles the 'early days' of e-government and presents a collective snapshot in time as to where governments--at the federal, state, and local levels--are today as they continue their march toward e-government. Case studies include analysis of the use of auction models by government, privacy strategies for e-government, e-commerce applications in government, the use of the Internet to deliver government services, and a study of how state employment agencies are using technology to provide improved service. From these case studies, Mark A. Abramson and Grady E. Means develop six initial lessons which government leaders should know before undertaking major e-government initiatives. The lessons should prove valuable to all executives who aspire to transform their organizations from traditional bureaucracies to e-enabled organizations.
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Mark A. Abramson is executive director of The PricewaterhouseCoopers Endowment for The Business of Government. Prior to joining the Endowment, he was chairman of Leadership Inc. Mr. Abramson served as the first president of the Council for Excellence in Government. He also served in the Office of the Assistant Secretary for Planning and Evaluation in the U.S. Department of Health and Human Services. Grady E. Means is managing partner of the Washington Consulting Practice of PricewaterhouseCoopers. Mr. Means leads an organization that delivers complete solutions to help federal, state, and local governments succeed in today's Internet-enabled world. He served in the White House as assistant to Vice President Nelson Rockefeller for domestic policy development and at the U.S. Department of Health, Education and Welfare, where he was staff economist in the Office of the Secretary.
The book provides a good overview of readers interested in the potential benefits of technological innovations and their applications for government-to-business implementations to be successful. The book is a valuable source for keeping policy-makers updated with the development of e-commerce applications within government. This is one of the few books which illustrate well the government-to-business relationship while presenting a good framework and raising open issues that governments are and will be facing in the future. (Political Studies)
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