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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together - Hardcover

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9780743275958: Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Synopsis

In this landmark new book, James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. A massive disconnect exists between consumers and providers today. Consumers have a greater selection of higher quality goods to choose from and can obtain these items from a growing number of sources. Computers, cars, and even big-box retail sites promise to solve our every need. So why aren't consumers any happier?

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  • PublisherFree Press
  • Publication date2005
  • ISBN 10 0743275950
  • ISBN 13 9780743275958
  • BindingHardcover
  • Number of pages368
  • Rating
    • 3.92 out of 5 stars
      299 ratings by Goodreads

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