Synopsis
Determine what customers really want, how to meet those needs and measure your service.
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Managing Quality Customer Service (Better Management Skills S.)
Seller: AwesomeBooks, Wallingford, United Kingdom
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Paperback. Condition: Very Good. Managing Quality Customer Service (Better Management Skills S.) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780749403522
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Managing Quality Customer Service (Better Management Skills)
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 6545-9780749403522
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Managing Quality Customer Service (Better Management Skills S.)
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,200grams, ISBN:9780749403522. Seller Inventory # 9034862
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Managing Quality Customer Service
Seller: Bookbot, Prague, Czech Republic
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Softcover. Condition: Fine. Leichte Risse. Provides an outline of the actions managers need to take in order to deliver quality customer service. The author examines each stage of customer service management including recruitment, training, team building and proactive problem-solving. Seller Inventory # bf785a78-7475-4025-9a40-932f88745436
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Managing Quality Customer Service (Better Management Skills S.)
Published by
Kogan Page Ltd, United Kingdom, London, 1991
ISBN 10: 0749403527
ISBN 13: 9780749403522
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Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. Provides an outline of the actions managers need to take in order to deliver quality customer service. The author examines each stage of customer service management including recruitment, training, team building and proactive problem-solving. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001198705
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