Items related to Total Quality Management: Texts, Cases and Readings

Total Quality Management: Texts, Cases and Readings - Softcover

Joel E. Ross

 
9780749413460: Total Quality Management: Texts, Cases and Readings

Review

is a delightful modern text on applied management ideally suited for a one-semester courseComprehensivevery readable book provides a balanced overview of TQM and will serve as an excellent addition to the literature on productivity improvement.

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