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Satisfying Internal Customers First!: Step-by-step Guide to Improving Customer Satisfaction (Richard Chang Collection: Quality Improvement) - Softcover

Richard Y. Chang

 
9780749416539: Satisfying Internal Customers First!: Step-by-step Guide to Improving Customer Satisfaction (Richard Chang Collection: Quality Improvement)
Softcover
ISBN 10: 074941653X ISBN 13: 9780749416539
Publisher: Kogan Page Ltd, 1995

Synopsis

This book illustrates the vital link between satisfying external customers and improving processes within the organization to ensure that internal customers are satisfied, too.

"synopsis" may belong to another edition of this title.

Publisher
Kogan Page Ltd
Publication date
1995
Language
English
ISBN 10 
074941653X
ISBN 13 
9780749416539
Binding
Paperback
Number of pages
112