Items related to The Quality Improvement Handbook: Team Guide to Tools...
This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations. The book offers experienced teams instruction on more advanced, less frequently used tools as well as provides detailed guidelines on the basic tools for newly formed teams.
The seven quality tools, seven management tools, and an additional 20 tools and techniques have also been incorporated into this title. Both the service and manufacturing industries and environments will find the applications useful. Each tool and technique includes sections that describe the tool, key points in using it, typical applications, an example, and steps in using the tool.
The seven quality tools, seven management tools, and an additional 20 tools and techniques have also been incorporated into this title. Both the service and manufacturing industries and environments will find the applications useful. Each tool and technique includes sections that describe the tool, key points in using it, typical applications, an example, and steps in using the tool.
"synopsis" may belong to another edition of this title.
From the Back Cover:
The Quality Improvement Handbook: . Provides both experienced and beginning quality improvement teams with a comprehensive set of tools and techniques to identity and solve problem and improve processes in their organizations. Includes detailed descriptions and instructions for the original seven quality tools, the seven "new" management tools, and more than twenty additional tools and techniques. Uses an eight-step Quality Improvement Model that provides a logical framework for applying each tool and technique. Discusses the importance of identifying and measuring desirable outcomes and related process measures. Stresses the need to analyze and change performance drivers to achieve desired outcomes. Examples used throughout the book follow a service industry case study. Includes separate chapters on benchmarking and questionnaires.
Review:
...this useful book is a compendium of tools selected and arranged to support a team-based quality improvement effort. This handbook fulfills its purpose well and should be widely used for team efforts in many types of organizations. -- National Productivity Review
"About this title" may belong to another edition of this title.
- PublisherKogan Page Ltd
- Publication date1995
- ISBN 10 0749417048
- ISBN 13 9780749417048
- BindingHardcover
- Edition number1
- Number of pages200
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The Quality Improvement Handbook: Team Guide to Tools and Techniques
Published by
Kogan Page Ltd
(1995)
ISBN 10: 0749417048
ISBN 13: 9780749417048
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Hardcover
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Book Description Hardcover. Condition: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Inscription on the first page, typically just a name but may include a dedication or a brief personal message. Seller Inventory # CHL5033598
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The Quality Improvement Handbook: Team Guide to Tools and Techniques
Published by
Kogan Page Ltd
(1995)
ISBN 10: 0749417048
ISBN 13: 9780749417048
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Hardcover
Quantity: 1
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Book Description Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:9780749417048. Seller Inventory # 8721098
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The Quality Improvement Handbook: Team Guide to Tools and Techniques
Published by
Kogan Page Ltd, London
(1995)
ISBN 10: 0749417048
ISBN 13: 9780749417048
Used
Hardcover
Quantity: 1
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Book Description hardcover. Condition: Very Good. First Thus. VG+ Hardback. Laminated boards. Printed simultaneously with the USA edition by St Lucie Press. xviii + 268p. Seller Inventory # 086733
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