Synopsis
There are many books on Total Quality Management, but this is the first written specifically to help trainers introduce or run a TQM system. Written in a direct and participative style, using case studies, questionnaires and trainers tips, this practical guide will help trainers to: +Act as consultants as well as deliverers of information+Work at all levels in the organization+Facilitate the continuous process of change that TQM demandsNow fully up-dated to reflect changes in TQM training, the book also includes details on Business Process Improvement.
"synopsis" may belong to another edition of this title.
About the Authors
Bill Evans is the multiple Emmy Award-winning senior meteorologist for WABC Channel 7 in New York City. He can be heard regularly on WPLJ radio, ESPN radio, and Radio Disney, and has appeared on ""Good Morning, """"America"" and ""Live with Regis and Kelly,"" Evans has received the Outstanding Meteorologist Award from the National Weather Service and has hosted the National Hurricane Conference.
Marianna Jameson is the author of ""Big Trouble ""and ""My Hero,"" Her extensive experience writing for the aerospace, defense, and software industries allows her to bring an insider's edge to ""Category 7""
Reynolds is head of the department of Drama and Theater Studies at Roehampton Institute London.
"About this title" may belong to another edition of this title.
Search results for Training for Total Quality Management (Kogan Page Practical...
Stock Image
Training for Total Quality Management (Practical Trainer S.)
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR003806613
Buy Used
US$ 22.50
US$ 7.85 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available