Traditional approaches to problem-solving and decision-making are often random and ad-hoc, or are often over-reliant on the use of analytic techniques. This handbook takes a look at the subject and adopts a practical approach to tackling immediate operational problems in order to achieve optimum results, as well as to dealing with major strategic problems in a systematic way. It is based on tried-and-tested approaches to the subject drawn from real business and organizational situations.
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Richard Hale is the Director of Consulting with IMC Consulting (International Management Centres). He works internationally specialising in the field of management development and his work has been published extensively. He has recently conducted leading edge research in the area of mentoring relationships. He can be contacted at hale@imc-c.com.
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