Profitable Customers: How to Identify, Develop and Keep Them (Professional Paperback Series) - Softcover
Synopsis
More than just another ""customer care"" book, this book will help companies to maximize their profits, by learning how to identify their most profitable customers. It focuses on a unique approach to managing the customer base - the importance of decision-making by managers, rather than sales and customer service staff. This updated edition gives examples of new technology for dealing with the customer base, examines the routes to reducing the costs of serving customers and identifies how to develop successful customer-supplier relationships.
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About the Author
National bestselling author Charles Wilson has become known for edge-of-your-seat tension and fast-paced action in his novels. His first work, ""Nightwatcher,"" a psychological thriller, was called ""splendid"" by John Grisham and ""quite an achievement"" by the ""Los Angeles Times,"" Ed Gorman, publisher of ""Mystery Scene"" magazine says, ""Wilson might flat-out be the best plotter of our generation."" Wilson's ""Direct Descendant"" and ""Extinct,"" novels exploring the chilling consequences of so-called scientific advances, have been optioned by Hollywood filmmakers. Other Wilson novels are ""Game Plan,"" ""Fertile Ground"" and ""Embryo""; three suspense novels, ""When First We Deceive,"" ""Silent Witness"" and ""The Cassandra Prophecy""; and coming soon in hardcover, ""Deep Sleep""-- a psychological thriller set in a Voodoo-influenced swampy parish in South Louisiana. Charles Wilson currently lives with his wife and three children in Brandon, Mississippi, where he is at work on his next novel.
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Profitable Customers (Professional Paperbacks)
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Paperback. Condition: Very Good. Profitable Customers (Professional Paperbacks) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780749428259
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Profitable Customers: How to Identify, Develop and Keep Them (Professional Paperback Series)
Seller: Phatpocket Limited, Waltham Abbey, HERTS, United Kingdom
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Condition: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. Seller Inventory # Z1-I-019-02269
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Profitable Customers (Professional Paperbacks)
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Kogan Page Ltd 25/09/1998, 1998
ISBN 10: 0749428252
ISBN 13: 9780749428259
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Seller: Bahamut Media, Reading, United Kingdom
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Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780749428259
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Profitable Customers
Seller: Hamelyn, Madrid, M, Spain
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Condition: Muy bueno. : Este libro es una guía para ayudar a las empresas a maximizar sus beneficios identificando a sus clientes más rentables. Se centra en un enfoque único para gestionar la base de clientes, destacando la importancia de la toma de decisiones por parte de los gerentes. Esta edición actualizada ofrece ejemplos de nuevas tecnologías para gestionar la base de clientes, examina las formas de reducir los costes de servicio al cliente e identifica cómo desarrollar relaciones exitosas entre cliente y proveedor. Ideal para profesionales y estudiantes del área de negocios y economía. EAN: 9780749428259 Tipo: Libros Categoría: Negocios y Economía Título: Profitable Customers Autor: Charles Wilson Editorial: Kogan Page Ltd Idioma: en Páginas: 224 Formato: tapa blanda. Seller Inventory # Happ-2021-Aug-19-44893
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Profitable Customers: How to Identify, Develop and Keep Them (Professional Paperback Series)
Seller: Ammareal, Morangis, France
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Softcover. Condition: Très bon. Ancien livre de bibliothèque. Edition 1998. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 1998. Ammareal gives back up to 15% of this item's net price to charity organizations. Seller Inventory # F-291-614
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Profitable Customers: How to Identify, Develop and Retain Them
Seller: Anybook.com, Lincoln, United Kingdom
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Condition: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,400grams, ISBN:9780749428259. Seller Inventory # 8724440
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Profitable Customers: How to Identify, Develop and Retain Them
Seller: Anybook.com, Lincoln, United Kingdom
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Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,400grams, ISBN:9780749428259. Seller Inventory # 8724441
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