Items related to 12 Ladders to World Class Performance: How Your Oganization...
12 Ladders to World Class Performance: How Your Oganization Can Compete with the Best in the World - Softcover
Synopsis
Is YOUR organization World Class? Most managers strive for world class status, but few know how to achieve it. This book describes the practical ideas and techniques that have helped companies around the world to elevate themselves from the ordinary to be the world class performers they are today. Each of the 12 key benchmarks of world class practice is presented as an ascending ladder, separated into five steps. Drennan and Pennington will guide your organization on its journey from Level 1, representing ordinary performance, to Level 5 -- world class. Full of examples of the world's leading corporations, this inspirational book will show you how to adapt their route to success to meet the needs of your own organization. This journey to world class status is accessible to large and small companies alike. It is a question of learning a new mindset and adopting key practices that everybody in the company can do something about every day. Whether you're a chief executive, a manager or a team leader this book is full of sound advice and practical methods that you can put into action today; ideas which will take your team or your organization to levels of performance it has never reached before. Take your organization to the pinnacle of world class performance. Within each of these 12 ladders, Drennan and Pennington clearly reveal strategies for getting to the top: They cover: Aligning Management Objectives, Customer Focus, Cleaning and Organizing, Visible Measurement Systems, Managing for Quality, Eliminating Waste, Best Operating Practices, Teamwork, Staff Empowerment and Involvement, Rewards and Recognition, Purposeful Communication, Continuous Learning. Includes World Class Audit --find out where your organization stands now on the ladders to world class performance.
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About the Author
Drennan was Director of Mars Group UK for 12 years before becoming Managing Director of Good People Management Ltd.
"About this title" may belong to another edition of this title.
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12 LADDERS TO WORLD CLASS PERFORMANCE
Published by
Kogan Page Ltd, United Kingdom, London, 1999
ISBN 10: 0749430001
ISBN 13: 9780749430009
Used
Paperback
Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. In this text the author takes 12 key factors that each contribute towards the achievement of world class performance, and divides each into 5 "rungs" on that ladder. Each section guides the reader through the practical steps of improvement from level 1 (ordinary) to level 5 (world class). These ladders include aligning management objectives; customer focus; managing for quality; teamwork; rewards and recognition. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001583058
Quantity: 2 available
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12 LADDERS TO WORLD CLASS PERFORMANCE: Practical Steps to Seizing the Competitive Edge
Seller: AwesomeBooks, Wallingford, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Very Good. 12 LADDERS TO WORLD CLASS PERFORMANCE: Practical Steps to Seizing the Competitive Edge This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Seller Inventory # 7719-9780749430009
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12 Ladders to World Class Performance : How Your Oganization Can Compete with the Best in the World
Seller: Better World Books Ltd, Dunfermline, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 19017308-75
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12 LADDERS TO WORLD CLASS PERFORMANCE: Practical Steps to Seizing the Competitive Edge
Seller: Bahamut Media, Reading, United Kingdom
Seller rating 5 out of 5 stars
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780749430009
Quantity: 2 available