Items related to Make That Call!
Synopsis
Telephone conversations give the outside world an instant impression of a caller and their company. The manual seeks to ensure that this impression is positive, showing how to tackle even the toughest conversation with professionalism and style. Covering everything from dealing with unwanted calls to teleselling, it includes 101 sample phone conversations. There are action checklists and summaries.
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About the Author
Iain Maitland is a management consultant and the author of more than 30 books, including Write That Letter! (Kogan Page). He also lectures on NEMSM Supervisory Management courses at Suffolk College.
"About this title" may belong to another edition of this title.
- PublisherKogan Page Ltd
- Publication date2000
- ISBN 10 0749432527
- ISBN 13 9780749432522
- BindingPaperback
- Edition number2
- Number of pages160
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Make That Call ! (Creating Success, 69)
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Make That Call ! (Creating Success)
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Paperback. Condition: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. Seller Inventory # 3768040
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Make That Call ! (Creating Success, 69)
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paperback. Condition: Good. Book is in good condition. Ex-library copy with typical stamps and markings. Plastic jacket. Seller Inventory # G0271909
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