""A Handbook of Management and Leadership: "" provides a complete presentation of topics that students and aspiring managers can use as guidance to develop management skills and effective leadership. In addition, the book focuses on change management, continuous improvement and the achievement of high levels of customer service.
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Michael Armstrong is an internationally respected writer on management topics. His Kogan Page titles include: Performance Management, Reward Management, Strategic Human Resource Management, Handbook of Management and Leadership, Handbook of Employee Reward Management and Practice, Job Evaluation and How to be an Even Better Manager.
Tina Stephens is Chief Examiner (Employee Reward) for the Chartered Institute of Personnel and Development.
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Book Description Kogan Page Business Books, 2004. Paperback. Book Condition: New. book. Bookseller Inventory # 749443448