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Synopsis
This practical guide describes difficult situations, analyzes how they come about and then suggests strategies for dealing with the problems successfully. It aims to address disruptive behavior patterns once and for all, instead of having to handle one-off ""difficult"" events, time and time again.
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About the Author
Mike Leibling is a writer, coach and mentor. After working at Saatchi & Saatchi as a Strategic Planning Director, he founded Strategy StrategyT to help people and organizations overcome and prevent difficult situations.
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How People Tick: A Guide to Difficult People and How to Handle Them
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How People Tick: A Guide to Difficult People and How to Handle Them Leibling, Mike
Published by
Kogan Page Business Books, 2005
ISBN 10: 0749443626
ISBN 13: 9780749443627
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How People Tick A Guide to Over 50 Types of Difficult People and How to Handle Them: A Guide to Difficult People and How to Handle Them
Published by
Kogan Page, 2005
ISBN 10: 0749443626
ISBN 13: 9780749443627
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