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Synopsis
Outsourcing is now increasingly used as a competitive weapon in today's global economy. The Outsourcing Handbook is a step-by-step guide to the whole outsourcing process. It looks at key factors in the success of a project as well as problem areas and potential pitfalls. It provides an objective, repeatable process that allows organizations to maximize returns on outsourcing investments. Unlike most outsourcing books, The Outsourcing Handbook takes a process-oriented, actionable, and structured approach to understanding the intricacies of constructing, managing, and even terminating an outsourcing engagement.
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About the Authors
Mark J. Power is President of ROS Incorporated, an outsourcing education, process and consultancy company based in Chicago.
Kevin C. Desouza is on the faculty of the Information School at the University of Washington and is a Senior Strategic Advisor to the Engaged Enterprise.
Carlo Bonifazi is co-founder and Vice-President of ROS Incorporated.
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