Performance management has tended to be driven by either the carrot or the stick approach, and a seemingly unbridgeable gap between hard measurement and soft development techniques divides HR practice in performance management. Managing and Measuring Employee Performance looks beyond these traditional methods and argues that both a metric approach and a development approach can co-exist and may, in fact, complement each other in performance management practice.
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Dr Elizabeth Houldsworth is a member of the School of HR, Leadership and Change at Henley Management College working across qualification and research pro-grammes. She previously worked as an HR consultant specializing in performance management.
Dr Dilum Jirasinghe is a Managing Consultant with Hay Group (UK) with leading-edge expertise in performance management and leadership development. Prior to joining Hay Group, she worked as a business psychologist in a number or private and public sector organizations.
"Both theoretical and practical...Well suited to both the student and the practitioner...If you want to bone up on the latest thinking on performance management, you need look no further." Benefits and Compensation International "The authors discuss the secrets of performance management at the worlds most admired companies and use international case studies to illustrate new and future trends." Reference and Research Book News "A refreshing and comprehensive review of performance management. A must for those new in HR looking for some direction and inspiration, as well as for the more established HR practitioner... a timely reminder with some golden nuggets of new ideas." Mark Doughty, HR Director, Global Organization Development, Motorola "Authoritative research and theory - with thorough understanding of practical implications for maximizing the value of the time focused on measuring and managing performance - a great combination!" Julia Warren, HR Director UK, Corporate Centre and Global Service Groups, Reuters "Managing and Measuring Employee Performance manages to bridge the gap between theory and practice. Although written with the HR practitioner in mind, the authors have ensured that there is something for everyone, including some very useful case studies. This could be a one-stop-shop for anyone involved in end-to-end performance management." Diana Breeze, Director of Organizational Development, Sainsbury's "Managing and Measuring Employee Performance provides an evolutionary view of performance management" Library Management, Volume 22, Issue 1-2, 2008 (Emerald)
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