Appreciative Inquiry for Change Management: Using AI to Facilitate Organizational Development - Softcover

Lewis, Sarah; Passmore, Jonathan; Cantore, Stefan

Softcover

ISBN 10: 0749477911 ISBN 13: 9780749477912

Publisher: Kogan Page, 2016

Synopsis

Appreciative Inquiry (AI) is now a widely recognized process for engaging people in organizational development and change management. Based around conversational practice, it is a particular way of asking questions, fostering relationships, and increasing an organization’s capacity for collaboration and change. It focuses on building organizations around what works (rather than trying to fix what doesn’t) and acknowledges the contribution of individuals.
Appreciative Inquiry for Change Management studies AI in depth, identifying what makes it work and how to implement it in order to improve performance within the business.  The book explains the skills, perspectives, and approaches needed for successful AI, and demonstrates how a practical conversational approach can be applied to organizational challenges in times of change. Case studies from organizations that have already integrated AI into their change management practice, including Nokia and BP, reveal why these processes are valuable and demonstrate how to promote, create, and generate such conversations in other organizations. Written in jargon-free language, this updated second edition of Appreciative Inquiry for Change Management now includes chapters on how positive psychology can enhance appreciative practice and appreciative coaching, making it an essential resource for anyone looking to implement AI in their organization.

About this title

About the Author

Sarah Lewis is an occupational psychologist and a founding member of the Association of Business Psychologists. 

Jonathan Passmore is an occupational psychologist and the author of Excellence in Coaching, published by Kogan Page in association with the Association for Coaching. 

Stefan Cantore is a consultant in the areas of leadership and management development Contributors:
Paul Borawski, Executive Director, American Society for Quality (ASQ)
Dr. Juanita Brown, Co-founder, World CaféBruno Dalbiez, Organizational Development and Change consultant, NokiaDavid Gilmour, Director of Marine Lubricants, BP plc
Elonya Niehaus-Coetszee, Research Manager, Institute for Transdisciplinary Development (ITD)
Anne Radford, Consultant in strength based change
Johann Roux, Managing Director, Institute for Transdisciplinary Development (ITD)Joseph Sprangel, Jr., Instructor of Operations Management, Ithaca College
Jacqueline Stavros, Associate Professor, Lawrence Technological University, College of Management
Caryn Vanstone, Business Director, Ashridge Consulting
Arian Ward, CEO and Principal Coach/Consultant, Community Frontiers 

Edition details

• Publisher: Kogan Page
• Publication date: 2016
• ISBN 10: 0749477911
• ISBN 13: 9780749477912
• Binding: Paperback
• Language: English
• Edition number: 2
• Number of pages: 304