Artificial Intelligence for HR: Use AI to Support and Develop a Successful Workforce - Softcover

Eubanks, Ben

Softcover

ISBN 10: 0749483814 ISBN 13: 9780749483814

Publisher: Kogan Page, 2018

Synopsis

HR professionals need to get to grips with artificial intelligence and the way it's changing the world of work. From using natural language processing to ensure job adverts are free from bias and gendered language to implementing chatbots to enhance the employee experience, AI has created a variety of opportunities for the HR function. Artificial Intelligence for HR empowers HR professionals to leverage this potential and use AI to improve efficiency and develop a talented and productive workforce. Outlining the current technology landscape as well as the latest AI developments, this book ensures that HR professionals fully understand what AI is and what it means for HR in practice.

Covering everything from recruitment and retention to employee engagement and learning and development, Artificial Intelligence for HR outlines the value AI can add to HR. It also features discussions on the challenges that can arise from AI and how to deal with them, including data privacy, algorithmic bias and how to develop the skills of a workforce with the rise of automation, robotics and machine learning in order to make it more human, not less. Packed with practical advice, research and case studies from global organizations including Uber, IBM and Unilever, this book will equip HR professionals with the knowledge they need to leverage AI to recruit and develop a successful workforce and help their businesses thrive in the future.

About this title

About the Author

Ben Eubanks is an HR industry analyst and influencer. He is the Principal Analyst at Lighthouse Research & Advisory where he oversees the development of research, assets and insights to support HR, learning and talent executives. He is also the founder of HR community upstartHR, the co-founder of the HRevolution movement and host of the We're Human podcast.

Review

"Today's experience-driven employer relationship requires a keen focus on the individual. As Ben's book demonstrates, AI technologies are going to help HR leaders personalize the employee experience and creating more human relationships in powerful, scalable ways." (China Gorman, Managing Director America, UNLEASH)

"Artificial intelligence, as outlined in Ben's book, is one of the key ways I see businesses becoming more agile and competitive in the digital age through a mix of automation, augmentation, and personalization." (Kevin M. Yates, Fact-Finder for Learning and Development, McDonald's)

"Ben is a leading expert on how artificial intelligence will impact the employee experience. His book offers a great overview of the technology providers along with the use cases that deliver value to today's business leaders." (Madeline Laurano, Co-Founder and Chief Research Officer, Aptitude Research Partners)

"HR professionals need to understand how their own roles are changing while helping employees to develop and prioritize the skills they will need for the age of disruption, and Ben's take on how we can combine humans and technology paints a bright picture for the future of the HR profession." (Mary Kaylor, Manager of Public Affairs, Society for Human Resource Management (SHRM))

"Ben's book focuses on how we can blend the best that people bring to the table with the best that machines and algorithms have to offer in an exciting way." (Skip Marshall, Chief Technology Officer, Tribridge)

"As always, Ben Eubanks takes a topic as complex as artificial intelligence and presents it in a way that is understandable for people at all levels of technical proficiency. Artificial Intelligence for HR is a must read for any business leader concerned with the impact this emerging technology is, and will, have on the modern workforce." (George LaRocque, Founder and Principal Analyst, HRWins)

"Ben's thought-provoking book is a must-read for any organization committed to remaining competitive in the new and exciting frontier created by AI." (Jeanne Achille, Program Chair, Women in HR Tech Summit, U.S. & Asia and tech entrepreneur)

"Ben Eubanks has written a must-read book for all human resource professionals. His insight and knowledge around the challenges of this ever-changing world of technology and artificial intelligence in human resources is one of the best in the industry!" (Kristi Jones, Manager-Talent Acquisition, H&R Block)

"For the last 30 years people have worried about computers and machines taking work away from humans. In reality, these tools have progressively offered greater opportunities for humans to discover and hone new skills thanks to this intelligent automation, and this book sheds light on how the human resources profession benefits from the latest AI-related technological advances." (Riccardo Antonelli, International Division Coordinator, GEMA Business School (Rome-Italy))

"Change is inevitable, especially in the world of work. Ben captures both the advent of AI and its potential future in a way that shows how HR and business will evolve. His approach is spot on and makes the future of AI intriguing and not threatening." (Steve Browne, SHRM-SCP, VP of Human Resources, LaRosa’s, Inc.)

Edition details

• Publisher: Kogan Page
• Publication date: 2018
• ISBN 10: 0749483814
• ISBN 13: 9780749483814
• Binding: Paperback
• Language: English
• Edition number: 1
• Number of pages: 240