Fierce Conversations : Achieving Success in Work and in Life, One Conversation at a Time - Softcover

Susan Scott

Softcover

ISBN 10: 0749923970 ISBN 13: 9780749923976

Publisher: Piatkus Hb/Tpb, 2003

Synopsis

Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to: * Overcome the barriers to meaningful conversations * Express who you are and what you believe * Confront tough issues with courage, confidence and sensitivity * Overcome fear to get to the heart of the problem * Inspire followers, attract believers and build visions that become reality * Bring about real change through talking * Encourage others to reveal their true opinions Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.

About this title

Review

Susan Scott believes that interpersonal difficulties--at work and at home--are a direct result of our inability to communicate well. Fierce Conversations is based on principles from her international consulting practice, in which she teaches executives how to conduct such exchanges more dynamically and ultimately more effectively, thereby improving the relationships they enjoy with their various dialogue partners "one conversation at a time." Using identifiable anecdotes from her experience to inspire and inform, along with a series of practical exercises designed to impart the requisite skills, Scott walks readers through the individual steps she's developed to build better associations through more robust and honest discourses. Addressing all aspects of the process, from several methods for listening more attentively to specific ways she's fashioned to confront and resolve issues "that stand between you and success," Scott offers the type of concrete advice and confidence-building counsel that should help even the most reticent improve their communication skills dramatically. --Howard Rothman

About the Author

Susan Scott is the founder of Fierce, Inc., a global training company whose clients include Yahoo, Starbucks, Cisco, BP, General Dynamics, New York Life, Nestle, Four Seasons Hotels & Resorts, Lego, C.A.R.E., Best Buy, Coca-Cola. and Ernst & Young. She lives in Seattle, Washington.

Edition details

• Publisher: Piatkus Hb/Tpb
• Publication date: 2003
• Language: English
• ISBN 10: 0749923970
• ISBN 13: 9780749923976
• Binding: Paperback
• Number of pages: 272