Difficult Conversations: What to Say in Tricky Situations Without Ruining the Relationship

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9780749924980: Difficult Conversations: What to Say in Tricky Situations Without Ruining the Relationship
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This book gives practical advice for building your assertiveness skills and communicating directly with others. Sample scenarios covering difficult conversations with your partner, friends and family, bosses and colleagues and shows you the right way to get your message across.

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About the Author:

Anne Dickson is a psychologist, writer and trainer with many years' experience of teaching communication skills and management of emotions. She is the author of several books, including the bestseller A Woman in Your Own Right.

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Dickson, Anne
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