Mastering Statistical Process Control: A Handbook for Performance Improvement Using SPC Cases

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9780750665292: Mastering Statistical Process Control: A Handbook for Performance Improvement Using SPC Cases
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Mastering Statistical Process Control shows how to understand business or process performance more clearly and more effectively. This practical book is based on a rich and varied selection of case studies from across industry and commerce, including material from the manufacturing, extractive and service sectors. It will enable readers to understand how SPC can be used to maximum effect, and will deliver more effective monitoring, control and improvement in systems, processes and management.

The common obstacle to successful use of SPC is getting bogged down with control charts, forgetting that visual representation of data is but a tool and not an end in itself. Mastering SPC demonstrates how statistical tools are applied and used in reality. This is a book that will open up the power of SPC for many: managers, quality professionals, engineers and analysts, as well as students, will welcome the clarity and explanation that it brings to understanding the use and benefit of SPC in a wide range of engineering, production and service situations.

Key case studies include using SPC to:
· Measure quality and human factors
· Monitor process performance accurately over long periods
· Develop best-practice benchmarks using control charts
· Maximise profitability of fixed assets
· Improve customer service and satisfaction

* Shows how your business, process and profitability can benefit from process management and control
* SPC is widely used and widely misunderstood. This is the only book to take an applications based approach to SPC
* Ideal for managers, process engineers and quality personnel in both manufacturing and service sectors, as well as students of management, statistics, operations research, MBAs and Six Sigma candidates

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Book Description:

Understand how your business is performing using SPC

From the Back Cover:

Statistical Process Control (SPC) is a widely-used method of measuring and monitoring processes in almost all industrial, business and service settings. Written by a SPC expert, who has worked with organisations including BP, Mobil, GEC, Compaq, Nokia and Lloyds Register, this is the only book that goes beyond the theory of SPC to show how to understand business and process performance clearly and effectively in practice. No other SPC text delivers such a practical and applied approach. It enables non-specialist readers to understand how SPC can be used to maximum effect and to deliver more effective monitoring, control and improvement in systems, processes and management. Managers, quality professionals, engineers, analysts and students of business and systems engineering will find it an invaluable reference.

. SPC is widely used and widely misunderstood. This is the only book to take an applications based approach to SPC
. Shows how your business, process and profitability can benefit from process management and contro
. Ideal for managers, process engineers and quality personnel in both manufacturing and service sectors, as well as students of management, statistics, operations research, MBAs and Six Sigma candidates

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9781138173262: Mastering Statistical Process Control

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