Business Process Management: Practical Guidelines to Successful Implementations - Hardcover

Jeston, John; Nelis, Johan

Hardcover

ISBN 10: 0750669217 ISBN 13: 9780750669214

Publisher: Butterworth-Heinemann, 2006

Synopsis

Business Process Management: Practical Guidelines to Successful Implementation provides organizational leadership with an understanding of Business Process Management and its importance to an organization. This book also gives Business Process Management practitioners a framework and set of tools and techniques that provides a practical guide to successfully implementing Business Process Management projects. It can be used as a reference book for organizations completing Business Process Management projects and provides a holistic approach and the necessary details to deliver a Business Process Management project.

Business Process Management: Practical Guidelines to Successful Implementation delivers:
•an overall view or understanding of Business Process Management and the move towards a process-centric organization.
•An in -depth framework for the Business Process Management practitioner..
•insights into how to embed Business Process Management within an organization to ensure a continuous business process improvement culture.
•practical tools, explanations and assistance in the successful implementation of a BPM project.
•The book includes in excess of 50 case studies to illustrate various points in the book.

* Encompasses best practices and an overview of the most important tools and methods
* An in -depth framework for the Business Process Management practitioner.
* Insights into how to embed Business Process Management within an organization to ensure a continuous business process improvement culture.
* Practical tools, explanations and assistance in the successful implementation of a BPM project.
* Includes in excess of 50 case studies to illustrate various points in the book.

About this title

Book Description

A detailed step by step guide on how to successfully implement a BPM project

About the Author

John Jeston has extensive experience in the business and IT industries, where for over 30 years he has covered project management, Business Process Management (BPM), business process re-engineering, systems development, outsourcing, and general management. In addition to his roles as a consultant, he has held the positions of Financial Controller, Divisional Manager, Director of a software company, HR Director and Chief Information Officer. John is an internationally recognised expert in BPM strategy and implementation. He currently manages his own internationally based consultancy, Management by Process Pty Ltd, specialising in training and selected process service offerings.

Johan Nelis has international experience as a hands-on Business Process Management Consultant. He established and managed a BPM practice of 30 consultants in the Netherlands. He established the Dutch BPM Forum. He is Lead Consultant at a BPM consultancy, where he provides strategic advice on business process services and supervises a team of BPM consultants.

Edition details

• Publisher: Butterworth-Heinemann
• Publication date: 2006
• Language: English
• ISBN 10: 0750669217
• ISBN 13: 9780750669214
• Binding: Hardcover
• Edition number: 1
• Number of pages: 437