Knowledge Management Tools (Resources for the Knowledge-Based Economy)

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9780750698498: Knowledge Management Tools (Resources for the Knowledge-Based Economy)
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The third in the readers series Resources for the Knowledge-Based Economy, Knowledge Management Tools analyzes the use of knowledge management tools in the past, present and future. It helps managers and companies utilize what they know.

The selections in this volume were carefully chosen to represent the strengths and weaknesses, and pros and cons of using technology to support knowledge-based activities. They acknowledge that, although tools alone are not the answer to the difficult questions surrounding knowledge management, if utilized effectively tools can open up new realms of innovation and efficiency for today's knowledge-driven businesses.

What are the tools of the Knowledge Era?
How can technology help knowledge generation, codification, and transfer?
What are key considerations as such tools are implemented?

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From the Publisher:

The selections in this volume were carefully chosen to represent the strengths and weaknesses, and pros and cons of using technology to support knowledge-based activities. They acknowledge that, although tools alone are not the answer to the difficult questions surrounding knowledge management, if utilized effectively tools can open up new realms of innovation and efficiency for today's knowledge-driven businesses.

About the Author:

Rudy L. Ruggles, III is a research leader at Ernst & Young's Center for Business Innovation in Boston, where he focuses on knowledge management, knowledge tools, innovation, and applications of complexity theory to business problems. Rudy holds a B.S. in Japanese language from Georgetown University and an M.M. (MBA) from the J.L. Kellogg School of Management, Northwestern University.

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