Items related to Putting Customers First

Putting Customers First - Softcover

Book 35 of 69: DK Essential Managers

Andy Bruce,Andrew Bruce,Ken Langdon

  • 3.71 out of 5 stars
    7 ratings by Goodreads
 
9780751338454: Putting Customers First

Synopsis

Learn how to provide excellent customer service by understanding your customers' needs and identifying opportunities to build better realtionships. "Putting Customers First" shows you how to achieve a market-led focus, implement customer-led objectives and produce a win-win outcome. Power tips help you handle real-life situations and develop techniques to create loyal customers.

"synopsis" may belong to another edition of this title.

About the Author

Andy Bruce, co-founder of SofTools Ltd. and Ken Langdon, former sales and marketing executive, have co-written 3 books in the Essential Managers series: 'Project Management', 'Strategic Thinking' and 'Do It Now!' Ken has also co-written Essential Managers 'Appraising Staff'.

"About this title" may belong to another edition of this title.